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Negotiation & Relationships

Often we initiate a negotiation with personal pleasantries and then abruptly switch into negotiation mode. Shirli Kopelman, professor of management at the Ross School of Business at the University of Michigan, talks about what can be gained from thinking of your negotiation as a part of your relationship.

What is the key element of relationship-building?

Surry Scheerer, executive coach and lecturer at the University of Michigan Ross School of Business, talks about the importance of listening.

How can cultural organizations work with their communities rather than for their communities?

Mulenga Kapwepwe, Chairperson of the National Arts Council of Zambia, discusses how widening your definitions can broaden your understanding of community.

What is the place of cultural institutions within their communities?

Tisa Ho, Executive Director of the Hong Kong Arts Festival, suggests that to be truly relevant an organization must be “in, of, for and about” its community.

How has your organization reacted to changes in the competitive landscape?

Kim Sajet, President and CEO of the Historical Society of Pennsylvania, talks about her organization’s decision to give away its three-dimensional objects.

How has your organization reacted to changes in the competitive landscape?

Alex Nyerges, Executive Director of the Virginia Museum of Fine Arts, talks about the museum’s focus on accessibility, relevance and excitement.

How do arts and culture organizations connect with their communities?

J. Mikel Ellcessor, general manager of WDET, Detroit, looks at how finding new audiences forces cultural institutions to rethink how they create their content — who is involved, what is the subject and tone.

How do arts organizations engage diverse communities?

Kenneth Fischer, President of the University Musical Society of the University of Michigan, discusses his experiences building understanding and partnerships with the local Arab American community.

How do arts organizations build a meaningful community?

Douglas McLennan, Editor of ArtsJournal, talks about arts organizations’ need to support the vital role the audience plays in “completing the act of art.”

What is the most important trend in the arts and culture field?

Douglas McLennan, Editor of ArtsJournal, talks about how the relationship people want to have with art is changing.

How does mapping a community’s cultural assets benefit the arts and culture field?

Ian David Moss, Research Director for Fractured Atlas, talks about the benefits of a macro view of an arts community.

There Are No Crises, Only Tough Decisions

In this keynote address delivered at the joint annual conferences of Chorus America and The League of American Orchestras, Russell Willis Taylor, President and CEO of National Arts Strategies, explores the extraordinary opportunities that arts organizations have today.

How Cultural Groups Can Use Social-Media

This podcast features Nina K. Simon, author of The Participatory Museum, and Rob Stein, Chief Information Officer at the Indianapolis Museum of Art discussing how cultural organizations can use social media and social-media-type interactions (such as building a community of interest) to build more robust experiences and relationships.

How does a leader effect change in his organization?

Terence McFarland, Executive Director of the LA Stage Alliance, discusses how critical listening is to creating a compelling vision and leading an organization successfully through change.

How can we broker relationships between people and the arts?

Diane Ragsdale warns that attracting and retaining new audiences may require arts organizations to stop “selling excellence” and start brokering relationships between people and art.

Trends in arts and culture organizations

Diane Ragsdale talks about the top three trends that she sees in arts and culture organizations today.