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Innovation

How to generate and get traction for new ideas – experimentation, design thinking, constraints analysis

I know you won’t judge me

Dearest Sanctuaries,  I deeply appreciate the love, compassion, and care with which you treat me.…

You’re the best

Dear Arts Wisconsin, I’m writing this letter to let you know that I love you.…

I am still feeling the same glow

  A patron, artist, writer and poet shares: Dear Carrack Gallery, I’d like to thank…

Dear, Bench Diary

  “Welcome to my backyard! It’s the funniest thing just before I sat down I…

Love, Hate & Design Research

There are some very successful design researchers who routinely ask customers to write love notes or break up notes to their brands. This creative and fun approach can (often unwittingly) get powerful insight into the perceptions of customers.