VUCA is an acronym used to describe situations or environments with high levels of volatility, uncertainty, complexity and ambiguity.
Clayton Christensen eloquently takes the conventional business idea of marginal thinking and applies it to personal…
Our personal values relate to decisions we make every day. Even the most mundane according…
Mary Lou Aleskie, Director of the Hopkins Center for the Arts, talks about the importance of balancing data and passion.
Peggy Sloan, Director of the North Carolina Aquarium at Fort Fisher, talks about the challenge and importance of questioning your assumptions.
Aaron Dworkin, Dean of the School of Music, Theatre & Dance at the University of Michigan, discusses the importance of thinking about oneself as a social entrepreneur rather than an arts administrator.
Do nonprofit cultural organizations have a particular responsibility to reach into and represent all parts of the community? Does the benefit of nonprofit status require us to take more risks than commercial theatre?
The dual functions of guiding artistic or educational activities and an organization’s administration fosters structural complexity, competing sets of goals, multiple stakeholder claims and values in some tension with one another.
Sustainable performing arts organizations understand their audiences. Sustainable museums understand their visitors. Audiences and visitors…
In this journal article, authors Elkenberry and Drapal Kluver examine the threat that “marketization” poses to democracy and citizenship.
A short read—an essay really—this piece adapts the principles of Good to Great to the nonprofit sector.
The environment shared by for-profits and nonprofits has remarkable similarities: a global economy afflicted with…
Giving our minds time to process information when not consciously focused on the decision facing us can result in better outcomes, especially for more complex decisions.
Research on decision making in consumer behavior, perhaps with broader implications for nonprofits.
Sally Sterling, an executive search consultant, discusses what makes a successful arts executive.
Nobel laureate Daniel Kahneman and psychologist Gary Klein debate the power and perils of intuition. An interesting analysis of the role of intuition in decision-making.
A really interesting interactive feature from McKinsey Quarterly on the cognitive biases that most impact decision-making in organizations
Cheryl Sobas, Head of Exhibitions at Freer Gallery of Art and Arthur M. Sackler Gallery, discusses how education helps staff have a more strategic approach to their work, including increased decision-making, collaboration, and awareness of impact.
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