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Resources & Insights

How does a leader effect change in her organization?

Kelly Ruggirello, President of the Pacific Chorale in Orange County, California, discusses how to approach organizational change as an opportunity for relationship building with constituents.

Your Brain on Computers – Attached to Technology and Paying a Price

Another brief read (I wouldn’t ask you to concentrate at length) on the false economy of multitasking – including the price paid even when offline…and interpersonally.

The Four Horsemen of the Nonprofit Financial Apocalypse

In this article Clara Miller, President and CEO of the Nonprofit Finance Fund, identifies nonprofit best practices and assumptions which have amplified the impact of the economic downturn on many organizatio

How does a leader effect change in his organization?

Tom Scharf, Executive Director of the Swallow Hill Music Association in Denver, shares his three critical steps to leading change in an organization.

The New Work of the Nonprofit Board

This article describes how to leverage the collective knowledge and networks of your board of directors so they are able to provide your organization with the strategic direction and support it needs.

How Hospitality Companies are Using Social Media for Real Results

An interesting look at how a few smart organizations have integrated social media into their work.

Nonprofits, Innovation, and Performance Measurement: Separating Fact from Fiction

A recent study from Johns Hopkins Center for Civil Society Studies on constraints on innovation in the NP sector (incl. arts specifically).

The Nonprofit Sector in Brief: Public Charities, Giving and Volunteering, 2009

This brief highlights trends in the number and finances of 501(c)(3) public charities, as well as key findings on private charitable contributions and volunteering, two vital resources to the nonprofit sector.

Happiness Around the World: The paradox of happy peasants and miserable millionaires

A friend in the banking world recently gave me this book, and as we consider why the arts are so essential to healthy societies it makes for interesting reading.

The Performing Arts in Lean Times: Opportunities for Reinvention

This report, written by the co-chairs of the event, NAS President and CEO Russell Willis Taylor and Adrian Ellis, Executive Director of Jazz at Lincoln Center, summarizes the discussions that took place at the Salzburg Global Seminar session.

How does the increasing focus on community identity affect arts organizations?

Kathy Keele, CEO of the Australia Council for the Arts, talks about the effects of increased localism on Australian arts organizations.

How does a leader effect change in her organization?

Kathy Keele, CEO of the Australia Council for the Arts, discusses the need for vision, patience, and staff alignment and engagement to successfully lead change in an organization.

What are the effects of globalization on the arts in Australia?

Kathy Keele, CEO of the Australia Council for the Arts, discusses her views on how Australian arts organizations deal with globalization.

Nonprofit Reserves Workgroup

A great resource for board members and staff members to test knowledge and learn more about operating (sometimes called cash) reserves.

How should arts and culture organizations approach succession planning?

Sally Sterling, an executive search consultant within Spencer Stuart, talks about what boards should be thinking about when planning for succession.

How do you find the right talent for your organization?

Sally Sterling, an executive search consultant within Spencer Stuart, shares her experience in finding the right person for the job.

What are the qualities of a strong arts leader?

Sally Sterling, an executive search consultant, discusses what makes a successful arts executive.

What are the three most interesting trends in the arts and culture field?

Sally Sterling, an executive search consultant within Spencer Stuart, discusses trends in arts organizations.

How does a leader effect change in her organization?

Sally Sterling, an executive search consultant within Spencer Stuart, discusses the importance of organization-wide involvement and buy-in when creating change.

Our Business Model is Outdated and Harming Us

A thought provoking article on business structure.

A new way to measure word-of-mouth marketing

Assessing its impact as well as its volume will help organizations take better advantage of ‘buzz.’

Motivated Multitasking: How the Brain Keeps Tabs on Two Tasks at Once

For those convinced they are adept multi-taskers, a slim line of defense against the prevailing wisdom that it can’t be done.

How Cultural Groups Can Use Social-Media

This podcast features Nina K. Simon, author of The Participatory Museum, and Rob Stein, Chief Information Officer at the Indianapolis Museum of Art discussing how cultural organizations can use social media and social-media-type interactions (such as building a community of interest) to build more robust experiences and relationships.

Strategic decisions: When can you trust your gut?

Nobel laureate Daniel Kahneman and psychologist Gary Klein debate the power and perils of intuition. An interesting analysis of the role of intuition in decision-making.

The Smart Marketplace: Bridging the Gaps in Arts Leadership Training

Many discussions about the field’s leadership gap focus on two general impressions: there are not enough prospective leaders or there aren’t enough professional development opportunities – but is it that simple?

Monitor: The net generation, unplugged

An interesting article challenging the oft-received wisdom that millenials/gen y need to learn in a fundamentally different manner than their predecessors: “…there may be ‘as much variation within the digital native generation as between the generations.’ ”

How does a leader effect change in his organization?

Dr. Gary Vikan, Director of The Walters Art Museum, discusses how the creation of a culture of shared responsibility and education enables and reinforces change in an organization.

How does a leader effect change in his organization?

Peter Jablow, President and CEO of the Levine School of Music, discusses three types of people you may encounter within your organization when leading change and the need for sensitivity and patience to implement change successfully.

How does a leader effect change in her organization?

Kate Lorenz, Executive Director of Hyde Park Art Center, discusses some of the challenges of leading change in an organization, from negotiating the diverse interests of stakeholders to being deliberate about prioritizing which changes to pursue.

How does a leader effect change in his organization?

Peter Poulos, Senior Director of Communications and Sales at the Detroit Historical Society, discusses the need for leaders to articulate a clear vision and create an inclusive process to successfully implement change in an organization.

Engineering Design – The Kano Diagram

This is a quick video outlining the relationship between customer satisfaction and product design.

Why Businesses Don’t Experiment

A great column that talks about the common organizational bias toward answers rather than questions… even though asking the right questions will ultimately lead to the best answers.

The Case for Behavioral Strategy

A really interesting interactive feature from McKinsey Quarterly on the cognitive biases that most impact decision-making in organizations

Start With Why, Simon Sinek

I recently heard Simon speak at a Dance NYC conference, and his book is as good a review of the importance of mission (although that’s not what it is about) as any I have ever read. You can watch him on TEDx and get a taste of his thinking.

Mission Unaccomplished

A paper on the role of education in defining the purpose of the arts in society.

Design Thinking for Social Innovation | Stanford Social Innovation Review

An article on the use of design thinking for tackling systemic social problems.

The Cost of Information Sharing in Philanthropy

What is the “right” way for not-for-profit professionals to balance their commitment to achieving a vision and their need to care for themselves, their employees, and their families?

Career Navigation for Working Learners

This position paper sketches out a system to support career development in our contemporary economy, where careers no longer consist of “climbing the corporate ladder” in a company.

The Outside-In Approach to Customer Service — HBS Working Knowledge

An interesting Q&A in which Harvard Business School Professor Ranjay Gulati describes how companies can evolve through four levels to become more customer-centric.

Making Emotional Case for Change: Interview with Chip Heath

An interview with Chip Heath on bringing about change in your organization by appealing to more than just logic.

How does a leader effect change in her organization?

Cheryl Sobas, Head of Exhibitions at Freer Gallery of Art and Arthur M. Sackler Gallery, discusses how education helps staff have a more strategic approach to their work, including increased decision-making, collaboration, and awareness of impact.

How does a leader effect change in his organization?

Howard Spector, Executive Director of P.S. ARTS, discusses the importance of having the right people, providing learning opportunities, and maintaining mission focus to successfully lead an organization through change.

How does a leader effect change in her organization?

Charmaine Jefferson, Executive Director of the California African American Museum, discusses leading organizations through two types of change – problem-solving in times of crisis and continual assessment and evolution.

How does a leader effect change in his organization?

Jon Moscone, Artistic Director of the California Shakespeare Theater, shares how his approach to leading change has become increasingly collaborative over the course of his career.

How does a leader effect change in her organization?

Jocelyn Hale, Executive Director of The Loft Literary Center, discusses the needs for a clear vision and stakeholder engagement when leading change in an organization, especially as a new leader.

How does a leader effect change in his organization?

Ben Donenberg, Founder and Producing Artistic Director of Shakespeare Festival/LA, shares how his approach to leading change has shifted from being unilateral to collaborative over the course of his career.

How does a leader effect change in his organization?

Terence McFarland, Executive Director of the LA Stage Alliance, discusses how critical listening is to creating a compelling vision and leading an organization successfully through change.

How does a leader effect change in his organization?

Dr. Michael Hager, President and CEO of the San Diego Natural History Museum, shares his experience leading his organization through a major shift in mission and culture.

How does a leader effect change in her organization?

Rachel Fine, Executive Director of the Los Angeles Children’s Chorus, shares her experience leading her board of directors through the development and adoption of explicit board expectations.

How does a leader effect change in his organization?

Sean McManus, Senior Director at Film Independent, discusses responding to and leading change in the constantly changing film industry.