MANAGING PEOPLE


You compete to attract and retain employees who have rising expectations for financial compensation, quality of work environment, and advancement opportunities. This course shows you how to structure your organization and manage its culture in ways that attract great people, make the most of your available resources, and accelerate mission achievement.


Managing People is taught by:

Key Learning


Managing People is a two-day seminar in which you explore leading thinking in strategic human resource management. You learn to think more systematically and strategically about using your organization's greatest resource - its people - to develop a thriving organizational culture and a stronger organization. Key lessons include:

  • Linking strategy and human resource management
  • Aligning human resource practices across an organization
  • Designing organizations that can adapt to changing environments

Seminar Sessions


Day One


Session 1: Aligning People and Strategy
Through an in-depth class discussion of a case study, you begin to explore how an organization achieves competitive advantage through its people.
Session 2: Understanding Your Organization
In this session, you and your team work together to surface the systems, practices and policies that make up your organizations' culture and work routines.
Session 3: A Framework for Alignment
Using a second case study, you explore the opportunities and the limits for achieving competitive advantage through people, and develop a clear framework for strategic decision-making.
Session 4: Applying the Alignment Framework
You and your team work together to apply the alignment framework to your own organization, using faculty and class feedback to refine your own understanding of your organization.


Day Two


Session 1: Extending the Alignment Framework
You begin the second day with a case discussion, and explore how choices about organizational models, policies, and leadership impact innovation and sustainability.
Session 2: Applying the Complete Framework
You continue your team exercise from the end of the first day, applying additional strategic human resources concepts from the previous session.
Session 3: Leadership and HR Practices
This session focuses on the role of the leader in designing and implementing an effective human resource management system. The discussion brings to light practical insights regarding leadership and managing change.
Session 4: Organizational Commitment
Completing the picture for the two day seminar, you explore individual motivations for working in different types of environments, and consider the challenges when an arts organization is faced with a significant strategic shift.

Recommended Team


Managing People examines organizational culture and organization-wide systems that are essential to meeting your strategic goals. To get the most from this seminar, we recommend that your team include:

  • Your top management and program executives
  • Your senior-level administrative and program staff

We recommend a team of three or more people; large organizations should consider sending larger teams. Board members are welcome, but are not generally recommended for this seminar, given its focus on internal organizational design. We recommend that board members only attend if invited by staff leadership, and if they are currently involved in internal decisions on organizational design.