New Program on Service Design
How does your approach to the experience you create for your audience fuel or foil your mission, your artistic objectives, and your financial opportunities? How do you integrate service and experience design into the core strategic vision of your organization?
National Arts Strategies has partnered with Spain’s IESE Business School to develop Arts and Cultural Management: From Service Design to Success, a new program for senior-level leaders to explore experience design and customer service as strategic questions. This three-day program, to be held at IESE’s New York City facility, will equip cultural leaders with the tools to address experience design as a means of achieving sustainability.Comments