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News + Updates: executives Theme

New Program on Service Design

How does your approach to the experience you create for your audience fuel or foil your mission, your artistic objectives, and your financial opportunities? How do you integrate service and experience design into the core strategic vision of your organization?

National Arts Strategies has partnered with Spain’s IESE Business School to develop Arts and Cultural Management: From Service Design to Success, a new program for senior-level leaders to explore experience design and customer service as strategic questions. This three-day program, to be held at IESE’s New York City facility, will equip cultural leaders with the tools to address experience design as a means of achieving sustainability.

Learn more about this exciting new program and the application process »


New residential program for top executives

National Arts Strategies and the Ross School of Business at the University of Michigan have partnered to develop an invitation-only residential program for the top executives from some of the largest arts and culture institutions in the U.S. and abroad. The three and a half day retreat – Leadership and Convergence: Navigating Radical Change in Arts and Culture – will bring these leaders together to explore practical strategies for a new world of converging consumer interests, markets and industries.

Understanding that cultural leaders are working in a radically different environment than in years past, participants will work with an outstanding faculty team from the Ross School of Business to: