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Innovation

How to generate and get traction for new ideas – experimentation, design thinking, constraints analysis

I know you won’t judge me

Dearest Sanctuaries,  I deeply appreciate the love, compassion, and care with which you treat me.…

You’re the best

Dear Arts Wisconsin, I’m writing this letter to let you know that I love you.…

I am still feeling the same glow

  A patron, artist, writer and poet shares: Dear Carrack Gallery, I’d like to thank…

Dear, Bench Diary

  “Welcome to my backyard! It’s the funniest thing just before I sat down I…

Love, Hate & Design Research

There are some very successful design researchers who routinely ask customers to write love notes or break up notes to their brands. This creative and fun approach can (often unwittingly) get powerful insight into the perceptions of customers.

The Importance of Play

Embracing failure is something I’ve worked very hard on in my life. When I first…

The Weight of Failure

Unlike a workplace where colleagues are in the same culture with tacitly understood professional practices,…

Failure is an Option?

When conducting recent audience research with colleagues last year, we were stricken to hear from…

Who is Allowed to Fail?

When presented with this question of failure, I ask myself a lot of times who gets to fail and who doesn’t get to fail.

Scarcity, Abundance and Finding Your Own Way to Fail

An organization where you are free to run as many experiments as you need to,…

In a Risk-Averse Society, Failure is Our Way Forward

Classically trained artists and performers are typically possessed of levels of discipline, rigor and tenacity…

Lessons from Failure

Evaluation is not something that should merely be done by oneself, given that your reputation…

Inspiring & Motivating Arts & Culture Teams