A peek into Zappos

By     Jul 10, 2015

Field Notes

These articles were originally featured on Field Notes, National Arts Strategies' ArtsJournal blog where we mine, distill and contextualize ideas; provide frameworks that anyone can use; and offer everyone in the field the opportunity to discuss the underlying issues.

Wait. There's more on Zappos. We told you it was a favorite. In January, Tim Cynova, Deputy Director of Fractured Atlas, shared his investigation into how Zappos created a culture where core values are at the center of each and every decision. Cynova, a self-proclaimed Zappophile found himself continually asking what would Zappos do? He went to visit the headquarters to find out exactly that.